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Welcome to Loly! The terms "we", "us" and "our" refer to Loly. Loly operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Loly is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully before accessing or using our website. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all the terms and conditions of this agreement, you should not use or access our Services.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current and complete. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

We make every effort to display the colors, features, and appearance of our products as accurately as possible in our online store. However, please note that minor variations in color or appearance may occur depending on your device settings and screen configuration.

Your satisfaction is our top priority. If a product you receive does not meet your expectations or is not as described, we are happy to assist you with a return or exchange in accordance with our Refund Policy. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.

When you place an order, it represents an offer to purchase. We will process your payment and send you an order confirmation email once accepted.

We know you want your items fast, so we begin processing orders immediately. If you need to change or cancel your order, please contact our support team right away. We are more than happy to accommodate cancellations and issue a full refund as long as the order has not yet been handed over to our shipping carrier.

We reserve the right to limit or cancel quantities purchased per person, per household, or per order at our sole discretion. In the event that we make a change to or cancel an order, we will notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made. Your purchases are for personal or household use only and not for commercial resale.

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be clearly stated in your order confirmation email. Posted prices do not include taxes, shipping, handling, or customs charges unless expressly stated otherwise.

You agree to provide current, complete, and accurate purchase and account information for all transactions. You represent and warrant that the payment information you provide is true, correct, and authorized for use, and that all incurred charges will be honored by your credit card company or payment provider.

We partner with reliable courier services to ensure your order arrives as quickly and safely as possible. While delivery timeframes are estimates and cannot be unconditionally guaranteed due to external factors like customs or courier delays, we take full responsibility for your package until it is successfully delivered to your doorstep.

In the rare event that your package is lost, stolen, or damaged during transit, our team will open a priority investigation with the carrier and promptly arrange a free replacement shipment or a full refund. You will not bear any financial loss for shipping mishaps.

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Loly, its affiliates or licensors and are protected by patent, copyright and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, or transmit any of the material on our Services without our prior written consent. All rights not expressly granted herein are reserved by Loly.

We may provide you with access to third-party tools as part of the Services, which we neither monitor nor have any control over. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. Please review carefully the third party's policies and practices before you engage in any transaction.